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Rohlik is a European e-commerce and fulfillment company that owns its end-to-end operations, including in-house technology, to deliver fresh food from local artisans and farmers. The Change Management team bridges strategy and execution by leading rollouts of new tools, systems, and standardized processes across fulfillment centers.
In this role, you will serve as Change Manager for the Berlin fulfillment center, reporting to the Head of Change Management. You will own the site's change and project pipeline, ensuring successful implementation of initiatives, adoption of new processes, and standardization of practices across the operation. You will partner with stakeholders across local and central teams to align resources, monitor progress, and deliver sustainable improvements. This role combines operational excellence with systematic improvement—you remain connected to day-to-day operations while driving site-wide transformation.
Key responsibilities include:
- Taking full responsibility for change and continuous improvement at the Berlin fulfillment center, serving as the go-to person for all improvement initiatives
- Leading the project management office to track progress, monitor KPIs, and report outcomes
- Partnering with stakeholders to align resources, scope, and priorities
- Providing input to process improvement, innovation roadmaps, and best-practice standardization
- Supporting site operations during peak demand through problem-solving and metrics reporting
- Owning the project and program pipeline for the Berlin fulfillment center
Rohlik offers unlimited vacation days, €44 monthly tax-free benefit, €20 monthly internet allowance, 10% discount on Knuspr products, corporate discounts on fitness/travel/shopping, and cross-fulfillment-center knowledge sharing.
REQUIREMENTS:
- At least 3 years of experience managing an operational area in logistics, fulfillment, or supply chain (e.g., 80+ FTE), with full shift ownership and KPI accountability
- Experience in high-volume retail, e-commerce, or fulfillment environments (e.g., Lidl, Kaufland, Amazon, HelloFresh, Zalando) is a strong plus
- Proven project and stakeholder management skills
- Strong analytical and problem-solving capabilities
- Excellent communication and leadership skills with ability to coach others
- Demonstrated ability to drive change and influence without direct authority
- Flexibility to work during shifts, weekends, and peak periods
- MBA or relevant university degree is a plus
- Certification in Lean, Six Sigma, or project management is an advantage
