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Carbon Health, a physician-founded healthcare organization, is seeking a Center Manager to oversee daily operations of a busy clinical center in Costa Mesa. This is a salaried, full-time position reporting to medical and administrative leadership.
You will manage all aspects of center operations including staff supervision, workflow optimization, performance monitoring, and regulatory compliance. Key responsibilities include:
• Oversee day-to-day clinic operations ensuring efficient, safe, and patient-focused service delivery
• Manage, coach, and develop clinical and administrative staff through scheduling, performance feedback, and training
• Monitor KPIs including patient flow, wait times, patient satisfaction, and operational costs; implement improvement initiatives
• Ensure compliance with clinical, regulatory, safety, and privacy standards (HIPAA, etc.)
• Collaborate with physicians, nurses, and healthcare professionals to coordinate care and optimize patient experience
• Manage center budgets, review expenses, and contribute to financial planning
• Oversee patient scheduling, registration, and front-desk operations
• Handle escalated patient concerns and service issues professionally
• Maintain operational records and documentation for audits and quality programs
• Lead implementation of new systems, processes, and technologies to improve efficiency
• Promote a culture of teamwork, accountability, and continuous improvement
• Coordinate facility maintenance, supplies, and vendor relationships
Carbon Health has built a custom EHR and emphasizes collaboration between clinical teams, engineers, and designers to deliver innovation, including AI-powered charting tools.
REQUIREMENTS:
• Minimum 3 years of experience in clinic management, healthcare administration, or similar role overseeing center/facility operations
• Proven experience supervising or leading a team in a clinical, healthcare, or service environment
• Strong understanding of outpatient clinic workflows, scheduling, and patient service best practices
• Familiarity with healthcare regulations, compliance requirements, and patient privacy standards (HIPAA or equivalent)
• Demonstrated ability to manage budgets, monitor operational metrics, and support financial goals
• Excellent communication and interpersonal skills with patients, staff, and clinical leadership
• Strong problem-solving, organizational, and time-management abilities in fast-paced environments
• Proficiency with electronic medical records (EMR) systems and standard office software (MS Office or similar)
• Ability to handle sensitive situations and escalated concerns with professionalism and discretion
• Fluency in English, both written and spoken
• Bachelor's degree in healthcare administration, business administration, or related field preferred; equivalent experience may be considered
