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Adyen is seeking a CDD Risk Analyst to join the Direct Customer Onboarding team, supporting merchant onboarding and scaling across EMEA. You will manage end-to-end onboarding flows for enterprise accounts, conducting in-depth customer due diligence (CDD), enhanced due diligence (EDD), and KYC checks to assess anti-money laundering risks and protect Adyen and its customers.
Key responsibilities include:
- Managing complete onboarding workflows for enterprise merchants, analyzing complex ownership structures and ensuring regulatory compliance
- Maintaining first-time-right accuracy across all risk assessments, regional compliance standards, and regulatory expectations
- Serving as the primary merchant contact during onboarding, providing clear guidance and support
- Collaborating cross-functionally with commercial, compliance, and product teams to balance risk mitigation with business growth
- Handling complex risk escalations and providing expert analysis on high-risk scenarios
- Aligning local operational procedures with global policy requirements and second-line compliance standards
- Identifying process gaps and recommending enhancements to internal procedures
You will work with a detail-oriented, risk-based mindset, thinking critically about scalability while maintaining high-quality work. The role requires strong communication skills, the ability to navigate ambiguity, and comfort tailoring messages for diverse internal and external audiences.
Requirements:
- 3–6 years of experience in Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), or KYC
- High sense of responsibility, integrity, and ability to prioritize based on business needs
- Analytical and critical mindset with strong problem-solving orientation and risk-based approach
- Clear communicator and team player, comfortable with ambiguity
- Experience collaborating with commercial stakeholders while maintaining robust risk standards
- Experience working with policies, procedures, and product teams to identify gaps and enhance processes
