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Refurbed is Europe's fastest-growing marketplace for refurbished products, operating in 23 European countries with over €2Bn in GMV while maintaining profitability. The company is remote-first, headquartered in Vienna, and has been recognized as a Top DACH Employer by Kununu for four consecutive years. The mission is to make sustainable consumption accessible by enabling customers to purchase products up to 40% cheaper while reducing CO₂ emissions.
As a Category Manager, you will drive growth strategy for assigned product categories across the European marketplace. You will leverage data to identify opportunities across supply, demand, and customer experience, ensuring a competitive and attractive assortment. You'll report to the Category Management Team Lead and collaborate closely with Supply (Business Development and Account Management), Marketing, and Product teams.
Key responsibilities include:
- Define mid-term category growth strategy with targets, assortment priorities, and growth opportunities
- Identify and close assortment gaps (subcategories, brands, top-selling products) by partnering with business developers and account managers
- Assess category performance, stock availability, and attractiveness; trigger sourcing and commercial actions to improve results
- Prioritize initiatives to enhance on-site category experience, product presentation, and customer journey based on competitor and customer data
- Automate processes to focus on insights and recommendations rather than manual analysis
- Serve as the category expert and internal point of contact
The company values fact-based decision-making over hierarchy, embraces feedback and experimentation, and maintains a learning-oriented culture. Benefits include a dedicated learning budget, mental health support through Likeminded, internal workshops, fully remote work with optional Vienna office access, self-organized scheduling, and three annual office weeks for team collaboration and workshops.
REQUIREMENTS:
- 4+ years of relevant experience in category management or commercial analytics in dynamic e-commerce and/or marketplace environments
- Highly analytical and structured approach; ability to turn data into clear insights and prioritized actions
- Strong commercial acumen with understanding of marketplace supply and demand dynamics
- Experienced in project management; ability to thrive working with cross-functional teams and drive impactful results
- Excellent stakeholder management and communication skills
- Growth mindset: persistent, proactive, hands-on problem solver
- AI-advocate who uses latest tools and technologies to work smarter and faster
NICE TO HAVE:
- Experience in Consumer Electronics or Secondary Market
- Ability to work with data beyond dashboards (Python and/or SQL)