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Paytm is seeking an experienced Category Manager to build, own, and scale a high-potential category from the ground up. This is an entrepreneurial, high-impact role combining business ownership, product thinking, strategy, and execution.
You will own the end-to-end strategy, growth, and P&L for the category. Key responsibilities include:
- Define and build customer-first financing journeys where customers pay interest only on the amount utilized, enabling flexible and efficient borrowing experiences.
- Develop and execute strategies to drive customer acquisition, engagement, utilization, retention, and overall category growth.
- Use data, customer insights, and experimentation to continuously optimize product and business performance.
- Track and improve key metrics including portfolio growth, customer adoption, utilization, profitability, and unit economics.
- Partner closely with Product, Technology, Risk, Operations, Marketing, and other cross-functional teams to execute category strategy.
- Work with senior leadership to identify, launch, and scale new business initiatives as part of Paytm's new venture.
- Operate with a zero-to-one mindset, taking ownership from identifying opportunities through building scalable businesses.
The ideal candidate will have a strong track record of owning and scaling businesses or categories, with the ability to operate across product, growth, operations, and commercial functions.
REQUIREMENTS:
- 8–12 years of experience in Category Management, Product Management, Business Management, General Management, or similar role
- Proven experience owning and scaling a business, category, or product with measurable impact on growth and profitability
- Strong understanding of customer journeys, marketplaces, merchant ecosystems, supply chains, logistics, digital businesses, or financial products
- Experience managing large portfolios and driving business outcomes through data-led decision making
- Strong commercial and analytical orientation, with ability to translate insights into actionable business strategies
- Excellent stakeholder management and cross-functional leadership skills
- Strong problem-solving ability and comfort working in ambiguous, fast-changing environments
- Entrepreneurial mindset with ability to build from zero, move with speed, and take end-to-end ownership
