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BaubleBar is a supply-chain-first accessories company selling directly to consumers and through 8,500+ retail stores globally. The Business Systems Analyst will report to the Business Systems Lead and serve as a key liaison between business stakeholders and technical teams, supporting and optimizing BaubleBar's core business applications with a primary focus on NetSuite ERP and related operational systems.
Core responsibilities include gathering and documenting business requirements from stakeholders across Finance, Operations, Supply Chain, Customer Experience, and eCommerce teams. You will support system enhancements, coordinate testing efforts, troubleshoot platform issues, and assist with strategic technology initiatives. The role involves partnering closely with the Systems Administrator on integrations, platform administration, and day-to-day operations while identifying opportunities for process improvement and operational efficiency.
Key duties include: gathering and refining business requirements; coordinating system enhancements and integrations; supporting NetSuite ERP administration and optimization; evaluating support requests and responding within SLAs; troubleshooting system issues and coordinating resolution; conducting system and user acceptance testing; creating and maintaining business process documentation and workflows; developing reports, dashboards, and data analysis; monitoring data integrity; training end users; and collaborating with cross-functional teams on solution design and project planning.
You will work with BaubleBar's growing technology ecosystem including NetSuite, Shopify, SnapFulfil WMS, and other integrated business applications. This position helps expand the team's capacity to support stakeholders, drive operational improvements, and execute strategic systems initiatives.
Required: Bachelor's degree or equivalent; 2-4 years in Business Systems Analyst, Business Analyst, or similar roles; experience supporting ERP platforms (preferably NetSuite); business requirements gathering and documentation; eCommerce platforms (Shopify); Warehouse Management Systems (SnapFulfil/NetSuite WMS); strong analytical and problem-solving skills; excellent communication and stakeholder management; ability to manage multiple projects simultaneously; Microsoft Excel proficiency and reporting tools (Power BI preferred); experience in retail, e-commerce, supply chain, or consumer products; familiarity with APIs, system integrations, and data flows; SQL and data warehouse familiarity. Location in NY-NJ-CT with hybrid onsite presence at Moonachie, NJ Distribution Center.
