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ZenBusiness is seeking an experienced Business Services Specialist to join the Registered Agent team. The ideal candidate has industry experience with corporate filing systems, government agency requirements, and the ability to manage a high-volume caseload with exceptional attention to detail.
This position reports to the Registered Agent Manager and requires full-time in-office availability Monday through Friday, 8 am – 5 pm.
Key Responsibilities:
- Manage, prepare, and fulfill various corporate filings, including Change of Registered Agent filings, Resignation filings, and other assigned filings
- Research filing components on government databases and public record sources, including state-specific compliance requirements, name availability and status queries, and public record document requests
- Prioritize and manage high-volume, time-sensitive workflows from submission to completion
- Assist customers and internal stakeholders with questions regarding product, service, process, and general client concerns
- Stay updated on product knowledge and take initiative to expand industry knowledge
About ZenBusiness:
ZenBusiness helps entrepreneurs launch and run their own businesses at any stage by simplifying the process and supporting them one step at a time. The mission is to enable anyone to start, run, and grow their business while avoiding common pitfalls. The company is remote-based in Austin, Texas, with team members across the country, though this specific role requires in-office presence in Florida.
Requirements:
- Corporate filing experience, including legal document preparation and drafting
- Knowledge of current Secretary/Department of State corporate statutes and filing requirements
- Experience with Salesforce or other equivalent CRM applications
- Excellent communication and interpersonal skills
- Ability to identify urgent fulfillments while managing high-volume customer requests
- Ability to adapt to changing priorities with a positive and constructive attitude
- Comfort with the pace, dynamic environment, and ambiguity of a rapidly growing tech startup, including cross-functional problem solving, collaboration, process optimization, and new product/service launches
Bonus Qualifications:
- Tech support experience
- Mac OS knowledge
- Experience with Google File Stream, Docs, Sheets, and Adobe DC
