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Salary: USD 134,136 - 176,054 / annual
Oscar Health is seeking a Senior Manager of Business Operations to join the Clinical Care Operations team, reporting directly to the Chief Health Officer. This role serves as a strategic operating partner within the Office of the Chief Health Officer, translating organizational priorities into planning, coordination, and accountability mechanisms.
Key Responsibilities:
- Build and manage the operating schedule for the Clinical leadership team, including leadership meetings, planning cycles, priority reviews, and decision-making forums.
- Develop tracking mechanisms for organizational priorities, milestones, dependencies, risks, and decisions; anticipate critical leadership touchpoints.
- Create executive-level reporting that provides visibility into organizational performance, priorities, and emerging risks.
- Manage annual and ongoing organizational planning processes, translating priorities into clear goals, success measures, timelines, and ownership assignments.
- Support administrative and financial planning for the Chief Health Officer organization, including budget planning, resource tracking, and cross-functional coordination.
- Lead select CHO Office and Clinical leadership priorities, ensuring clear ownership, timelines, dependencies, and decisions.
- Improve organizational workflows and operating mechanisms to increase Clinical organization effectiveness.
- Synthesize complex cross-departmental information into clear recommendations for senior leadership.
- Build relationships across the Clinical organization to facilitate understanding, surface dependencies, and resolve issues.
- Develop and support direct reports and colleagues' professional development.
- Ensure compliance with applicable laws and regulations.
Oscar Health, founded in 2012, is the first health insurance company built around a full-stack technology platform with a focus on member-centric care. The company operates with a mission to transform healthcare through technology and human-centered design.
Requirements:
- 6+ years of experience in business operations, organizational planning, program management, or related function.
- Demonstrated experience leading complex, cross-departmental work and partnering with senior leaders.
- Experience developing frameworks in fluid environments, managing competing priorities, and driving end-to-end accountability.
- Strong analytical, written, and verbal communication skills with ability to synthesize complex information for senior leadership.
Bonus Qualifications:
- Experience supporting an executive or leadership team in a complex, cross-departmental organization.
- Healthcare, health insurance, or related industry background.
- Experience with organizational planning, budgeting, performance reporting, and executive dashboards.
- Proficiency with Google Workspace, Google Sheets, and Google Slides.