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Salary: USD 134,136 - 176,054 / annual
Oscar Health is seeking a Senior Manager of Business Operations to join the Clinical Care Operations team, reporting directly to the Chief Health Officer. This role serves as a critical operating partner within the Office of the Chief Health Officer, translating organizational priorities into planning, coordination, and execution.
You will build and manage the operating mechanisms that enable the Clinical organization and its leadership team to function effectively, including leadership cadences, priority and performance management, budget planning, and executive reporting. Working closely with the Chief Health Officer and Clinical leadership, you will create visibility across priorities, identify dependencies and risks, facilitate decision-making, and drive accountability across the organization.
Key responsibilities include:
- Building and managing the operating schedule for the Clinical leadership team, including meetings, planning cycles, priority reviews, and decision-making forums
- Developing mechanisms for tracking organizational priorities, milestones, dependencies, risks, and decisions
- Creating executive-level reporting that provides visibility into organizational performance, priorities, and emerging risks
- Managing annual and ongoing organizational planning processes, translating priorities into clear goals, success measures, timelines, and ownership
- Supporting administrative and financial planning, including budget planning, resource tracking, and coordination with Finance
- Leading select CHO Office and Clinical leadership priorities with clear ownership, timelines, and dependencies
- Improving organizational workflows and decision-making processes to increase Clinical organization effectiveness
- Synthesizing complex information across teams into clear recommendations for senior leadership
- Building relationships across the Clinical organization to facilitate understanding and resolve cross-functional issues
- Developing and supporting direct reports and colleagues in their professional growth
The position is based in Tempe, AZ with a hybrid schedule requiring 3 days in-office per week. Thursdays are mandatory in-office for team meetings and events; the other two office days are flexible.
Requirements:
- 6+ years of experience in business operations, organizational planning, program management, or related function
- Experience leading complex, cross-departmental work and partnering with senior leaders
- Experience developing frameworks in fluid environments, managing competing priorities, and driving end-to-end accountability
- Strong analytical, written, and verbal communication skills with ability to synthesize complex information for senior leadership
Bonus qualifications:
- Experience supporting an executive or leadership team in a complex, cross-departmental organization
- Healthcare, health insurance, or related industry experience
- Experience with organizational planning, budgeting, performance reporting, and executive dashboards
- Proficiency with Google Workspace, Google Sheets, and Google Slides
