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Farfetch is seeking a Business Operations Principal to lead high-impact, cross-functional projects within the Catalogue and Selection function. In this role, you will drive operational excellence and business growth through structured problem-solving, data-driven analysis, and strategic execution.
Key Responsibilities:
- Lead and support complex, cross-functional projects from discovery through execution, ensuring measurable business outcomes and accountability across teams.
- Apply structured problem-solving frameworks and data-driven analysis to break down complex business issues and design actionable solutions.
- Develop clear project roadmaps, define milestones, and drive accountability to ensure timely delivery.
- Partner with leadership to identify opportunities for operational efficiency, growth acceleration, and improved decision-making.
- Translate insights into compelling recommendations and present to key stakeholders in a clear, persuasive manner.
- Build scalable processes, frameworks, and reporting mechanisms that enable the business to operate with clarity and speed.
- Lead operating teams as necessary as processes transition from pilot to scalable solutions.
You will work in a fast-moving, ambiguous environment where you can make a meaningful impact on the organization's success. The role offers opportunities to influence senior stakeholders, build internal networks, and drive strategic initiatives across the marketplace and retail operations landscape.
Requirements:
- 2-4+ years of experience in management consulting, corporate strategy, or business operations in high-growth environments.
- Proven ability to scope, structure, and deliver complex initiatives end-to-end independently.
- Strong analytical background with high proficiency in BI tools (Looker, Power BI, or similar), including dashboard creation and updates; SQL querying; and ability to craft data and insights presentations that drive organizational movement.
- Excellent communication skills with demonstrated ability to influence senior stakeholders and build networks.
- Comfortable operating in ambiguous, fast-moving environments with multiple competing priorities.
- Collaborative, resourceful, and confident in constructively challenging assumptions.
- Strong business acumen; retail operations and/or marketplace experience is a plus.
