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Rezilient Health is redefining primary care through its CloudClinic model, combining virtual provider visits with tech-enabled infrastructure to deliver accessible, patient-centered care. This Business Development Representative role serves as the front door of the company's growth engine, focusing on top-of-funnel lead generation and converting prospects into booked discovery calls and product demos for the Account Executive team.
You will build and maintain daily lead lists targeting benefits brokers, consultants, and self-funded employers using established Ideal Customer Profiles. Using LinkedIn, sales tools, and provided lead lists, you'll source new contacts and add them to the CRM with accurate information. The role requires high-volume, multi-channel outbound outreach via email, phone, LinkedIn, and in-person event engagement, with consistent daily and weekly activity targets.
Key responsibilities include personalizing outreach using established cadences and templates, converting interest into scheduled meetings by clearly communicating value and directly asking for commitments, working through objections using provided talk tracks, and protecting booked meetings through confirmation and reminders. You'll follow up persistently on all open threads, inbound inquiries, event leads, and webinar registrants until achieving a yes, no, or scheduled next step. Re-engagement of previously contacted prospects with new updates is expected to restart conversations and create additional opportunities.
You'll capture pertinent details to help Account Executives prepare for discovery meetings, including prospect company size, geographic reach, funding structure, and current care models. All outreach activity, prospect information, and meeting outcomes must be logged in the CRM same-day to maintain accurate pipeline and conversion reporting. You'll monitor individual funnel metrics including activity, reply rates, meetings booked, and meetings held, adjusting outreach based on what resonates. Collaboration with Account Executives and SDRs on target lists, outreach strategies, messaging, and prioritization is essential, with insights shared on market resonance.
Rezilient offers meaningful ownership through stock options, competitive compensation, comprehensive medical/dental/vision coverage with company contribution, complimentary access to clinical programs for you and household members, 401(k) retirement plan, flexible paid time off, dedicated paid sick leave, 11 paid company holidays, paid family leave, and optional ancillary benefits including life insurance, disability coverage, and HSA.
**Requirements:**
- 1+ year of professional experience supporting outbound prospecting
- Willingness to conduct cold outreach by phone, email, and other channels
- Clear, friendly written and verbal communication; ability to keep messages succinct and specific for benefits brokers, consultants, and HR leaders
- Strong organization and consistency; ability to work a daily lead list and follow up without dropping threads
- Coachable and curious; motivated by hitting activity and meeting goals; quick to act on feedback
- Strong determination and grit; unfazed by challenges
- Comfortable learning new software quickly; familiarity with CRMs, LinkedIn, and Google Workspace is a plus
- Ability to thrive in fast-paced environment and adapt to shifting priorities
