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Business Development Representative

Carma - Sydney, NSW, Australia - In-office

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Carma is a digital pre-owned car dealership disrupting the Australian automotive industry with a seamless, hassle-free car buying experience. The company manages engineering, marketing, buying, and reconditioning in-house with a collaborative team. As Business Development Representative, you will be the primary point of contact for Carma's wholesale dealer network. Your responsibilities include: • Prospecting and onboarding new dealerships into the wholesale network • Maintaining engagement with existing dealer partners through regular communication on upcoming auctions, inventory, and results • Building and nurturing genuine relationships that drive repeat business and dealer loyalty • Serving as Carma's representative at auctions, coordinating vehicle inspections, answering dealer questions, and resolving issues quickly • Monitoring dealer activity and tracking progress against acquisition, participation, and sales targets • Collaborating with the Wholesale Vehicle Operations team to prepare auctions and ensure accurate vehicle details • Supporting the post-sale experience, including invoicing, payments, collections, logistics, and returns processing • Maintaining accurate customer records and identifying process improvements for wholesale operations REQUIREMENTS: • Minimum 1 year of experience in business development, sales, or account management with a track record of winning new business • Automotive industry experience and understanding of the dealer landscape (highly preferred) • Strong relationship-building skills and comfort with face-to-face networking and deal closure • Clear communication, ability to remain calm under pressure, and comfort with target-driven environments • Analytical mindset with ability to translate data insights into actionable decisions • Quick learner with ability to master new systems; CRM experience is a bonus • Full NSW driver's licence required

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