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qlub is a fast-scaling fintech backed by Mastercard, Mubadala, e&, and Shorooq, transforming restaurant payments through frictionless point-of-sale solutions. The company has raised $72M and operates across multiple markets globally, with headcount doubling in the past year.
As Business Development Manager for Singapore, you will drive merchant acquisition and growth for the region. Your core responsibilities include:
New Merchant Acquisition: Lead end-to-end acquisition of restaurant partners by engaging directly with owners, managers, and decision-makers. You will own the full sales funnel from prospecting through operational activation, taking responsibility for pipeline management and deal closure.
Market Strategy & Insights: Research local market trends and identify suitable merchant prospects. Develop tailored solutions by understanding each restaurant's business model and challenges, positioning qlub's payment solutions to address their specific needs. Contribute to regional sales and marketing strategies that build brand authority in Singapore.
Merchant Onboarding & Retention: Partner with operations to ensure smooth activation and rapid time-to-value for new merchants. Provide field insights and recommendations based on merchant feedback and performance data. Monitor post-launch performance and guide merchants through best practices to drive long-term retention and success.
Pipeline & CRM Governance: Maintain disciplined sales pipeline hygiene with accurate tracking in CRM systems. Use data to drive accountability and consistently meet acquisition targets. Deliver timely pipeline health updates to leadership.
You thrive in fast-moving, high-growth environments where you move quickly with incomplete information, take real ownership, and think operationally. You have 3+ years of B2B sales, partnerships, or account management experience, ideally in SaaS, payments, or hospitality tech. You demonstrate strong prospecting skills, can generate your own leads, and close business in competitive environments. You communicate effectively with business owners and industry stakeholders, think analytically about market trends, and are self-motivated to navigate startup ambiguity. You're proficient with CRM platforms and data-driven decision-making.
This role offers real ownership over products impacting millions of diners and thousands of restaurants globally, the opportunity to solve complex problems in payments and hospitality, close collaboration with experienced operators and builders, and visibility within one of the fastest-growing restaurant technology companies.
