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SevenRooms, part of the Wolt/DoorDash ecosystem, is seeking a Business Development Manager to drive growth in the Finnish hospitality market. Based at Wolt's headquarters in Kamppi, Helsinki, you'll join a small, hands-on team responsible for the full customer lifecycle: prospecting, sales, onboarding, and account management.
You will identify and engage restaurants and hospitality groups across Finland, presenting SevenRooms' platform (reservations, table management, online ordering, marketing automation) through compelling demos and consultative conversations. You'll own the complete sales cycle from prospecting through contract negotiation and go-live support, then remain closely involved post-signing to build account plans, identify expansion opportunities, and ensure long-term customer success and retention.
This role offers significant variety and ownership compared to traditional sales positions. You'll wear multiple hats, shaping how SevenRooms grows in the Finnish market while acting as a trusted advisor to hospitality operators.
Key responsibilities:
- Build and manage a sales pipeline of prospective restaurants and hospitality groups
- Deliver compelling platform demonstrations and consultative pitches
- Lead the full sales cycle from prospecting to contract and go-live
- Manage and grow accounts post-signature, spotting expansion opportunities
- Build strong relationships and act as a hands-on point of contact for customer success
- Collaborate with a small team across sales, business development, and account management
- Occasional travel within Finland for in-person client meetings
Requirements:
- 3+ years of experience in technology sales, business development, or account management/customer success
- Background in hospitality or restaurants (strongly preferred)
- Fluency in Finnish and English; confident presenting to clients in person and virtually
- Self-driven and comfortable working independently, both in-office and remotely
- Tech-savvy with ability to quickly learn new tools and platforms
- Results-oriented with strong energy and focus
- Experience with Salesforce, Outreach, or similar sales tools