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Apple's Wallet, Payments and Commerce (WPC) team is seeking a Business Development Manager to drive partnerships with strategic Payment Service Providers (PSPs) and expand Apple Pay adoption across e-commerce channels. This is a full-time role based in Apple's London office, with some European travel required.
In this role, you will work closely with a select number of strategic PSPs to enable Apple Pay for more users and markets. You'll participate in cross-functional teams to define product requirements, negotiation strategies, integration and testing plans, and go-to-market launch programs. Key responsibilities include identifying and uncovering new growth opportunities that enhance customer experience, building and sustaining strong relationships across the e-commerce value chain, and managing partnerships to deliver feature enhancements and ongoing support that drive customer trial and usage.
You will lead iOS SDK feature enablement discussions with external partners, provide regular communications to internal teams on partnership strategy and results (including risk factors such as fraud and acceptance costs), and address issues like low conversion rates. This role requires strong cross-functional collaboration and the ability to translate business needs into actionable partnership strategies.
Apple's mission is to create products that serve everyone by including diverse perspectives. The company is committed to treating all applicants fairly and equally, and welcomes applicants with criminal backgrounds in accordance with applicable law.
QUALIFICATIONS
Minimum:
- Proven account management experience within the payments ecosystem
- Deep knowledge and familiarity with the PSP landscape
- Demonstrated success in innovating, identifying, and delivering new business, product, and market opportunities with clients
- Clear understanding of great customer experience online and what differentiates Apple Pay from other payment methods
- Highly skilled at presenting ideas and acquiring support based on analytical approach, with steadfast attention to detail
- Demonstrated business proficiency in written and verbal communications in English
Preferred:
- Experience managing complex global partner relationships in the online payments space
- Business Development or Partnerships experience, particularly in driving projects forward both internally and externally
- Ability to handle directional changes and prioritize a portfolio of initiatives to ensure project success and drive impact
- Willingness to learn new technologies and keen interest in the payment space and its developments
- Self-starter and results-oriented, with a proven track record of building lasting relationships
- Ability to assess business and client/partner needs, prioritize accordingly, and raise issues appropriately
