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Traba is a technology-driven marketplace connecting light industrial businesses with reliable talent, backed by top-tier investors including Founders Fund, Khosla Ventures, and General Catalyst. The company is revolutionizing the staffing industry by providing workers with flexible opportunities while enabling businesses to unlock new levels of productivity and growth.
As a Billing Operations Specialist, you will be a key member of the business operations team, responsible for processing payments and ensuring the accuracy and efficiency of invoicing processes for business clients. You will work closely with cross-functional teams to deliver timely, accurate invoicing and support process improvements.
Key Responsibilities:
- Process timesheets from customers to generate accurate invoices for business clients
- Create and maintain custom reports related to invoicing, timesheets, and payroll adjustments tailored to each client's needs
- Identify opportunities for process enhancements and collaborate with management to implement improvements that streamline invoicing and reporting workflows
- Address and resolve support issues related to invoicing and timesheet discrepancies in a timely manner
- Ensure compliance with internal and customer systems and standard operating procedures (SOPs) related to invoicing and timesheet processing
- Assist with the development of SOPs to streamline internal payment processes and improve invoicing accuracy
- Collaborate closely with the business operations team to improve administrative workflows and provide a seamless client experience
Requirements:
- 2+ years of experience in Data Entry, AR/AP, Payroll, Workforce Management, or as a Payment Specialist
- Strong analytical skills with the ability to generate and interpret custom reports related to timesheets, invoicing, and pending adjustments
- Excellent communication and collaboration skills, particularly with cross-functional teams such as business operations and product development
- Proactive, self-starter mindset with a results-driven approach to resolving issues and improving processes
- Keen eye for detail and commitment to operational excellence
