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Turnitin is seeking a Bid Administrator to drive operational efficiency across the bid lifecycle. This role manages global procurement portals, internal tracking systems, and cross-functional collaboration to ensure timely completion of RFP/Tender submissions. The position serves as the primary knowledgebase administrator, optimizing the central proposal content repository, aligning messaging with product updates, and maintaining strict brand and quality standards across all proposal assets.
Key responsibilities include:
- Supporting the end-to-end administrative process for security questionnaires, RFPs, tenders, and procurement documentation
- Maintaining internal RFP/Tender tracking mechanisms for real-time accuracy
- Managing e-procurement portal requirements, including constraint identification, credential maintenance, and alert monitoring configuration
- Proactively monitoring automated tender scraping systems to identify new global opportunities and executing timely triage processes
- Designing and optimizing the content repository structure for ease of access, security, and data integrity
- Curating and structuring content to optimize searchability and auto-fill performance across proposal management platforms
- Collaborating with cross-functional SMEs (Product, Marketing, Legal, Sales) to consolidate and edit knowledge into defined style and tone
- Coordinating standardized proposal documentation and independently executing administrative submissions
- Scheduling and leading review cycles of the content repository to ensure accuracy and identify outdated or missing content
- Refining responses from completed bids for integration into the system
- Assisting with QA reviews on RFPs/Tenders to ensure compliance, accuracy, and consistency
- Utilizing win/loss review feedback to improve response templates
- Participating in professional development and bid management best-practice sessions
The role primarily involves internal collaboration with cross-functional teams, with occasional direct customer or prospect engagement. Turnitin is a remote-first organization with team members in over 35 countries, offering a culture focused on learning, integrity, and collaborative teamwork.
REQUIREMENTS:
Essential:
- 2+ years experience as a Bid Administrator, Tender Coordinator, or equivalent combination of education and experience
- Higher education level or equivalent professional experience
- Proficiency in Google Workspace (Docs, Sheets, Slides) and Microsoft Office (Word, Excel)
- Excellent organizational skills including accuracy, timeliness, and detail orientation; proven ability to manage multiple activities and meet tight deadlines
- Advanced skills in database/knowledge management administration, platform maintenance, and structuring complex knowledge bases for quick retrieval
- Excellent English communication skills (written and verbal)
- Ability to work local hours for the EMEA region
Preferred:
- Industry experience in Enterprise software/SaaS or EdTech sector
- At least 2 years of cross-functional collaboration experience with Sales, Managers, Technical Teams, Developers, and Administrative staff
- Professional fluency in Spanish or additional major European languages
- APMP certification (Foundation level)
