SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 80,000 - 95,000 / annual
KiwiCo is an innovative eCommerce company that delivers hands-on creative projects to kids through a subscription service, complemented by an eCommerce storefront and content platform. The company is seeking an Associate Sales Operations Manager to join the Education Sales team and help scale sales operations to serve a growing customer base.
In this role, you will be responsible for managing critical sales tools and systems including CRM (HubSpot), ERP (NetSuite), inventory, and fulfillment systems. You'll enhance sales productivity by building and optimizing workflows, identifying bottlenecks, and developing long-term solutions. Key responsibilities include tracking sales funnel and operational metrics, delivering regular business insights, analyzing sales motions and team performance, and providing recommendations to sales management.
You'll collaborate cross-functionally with finance, operations, customer care, and merchandising teams to streamline workflows. You'll also engage directly with customers to drive customer success, assist with onboarding and training new sales team members, and create documentation on sales processes and training materials. Additionally, you'll partner with the engineering team to build features supporting sales (third-party integrations, self-service ordering, admin tools), support inventory planning and management, help develop sales marketing materials, and lead planning for the company's presence at education conferences and events.
The ideal candidate is data-driven, highly organized, and a proactive problem solver who thrives in fast-paced environments. You should have strong analytical skills, excellent communication abilities, and a demonstrated ability to work collaboratively across departments. The position is based in Mountain View, CA with a hybrid schedule of 3-4 office days per week.
