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Salary: USD 77,000 - 96,000 / annual
Flexport is seeking an Associate Program Manager to join its Enablement team, which runs programs and documentation that keep the company informed globally with a heavy focus on the sales organization. This role will manage day-to-day enablement operations, owning the AMER Leadership Development Rotational Program—an 18-month rotation for new graduates across 2-3 departments with a dedicated AI training curriculum—while supporting two other major initiatives: AE onboarding and ongoing sales excellence.
Key responsibilities include:
- Owning the AMER Leadership Development Rotational Program end-to-end, managing placement and curriculum delivery
- Supporting the AE onboarding program, including the six-week curriculum, capstone graduation, and tools for successful ramping
- Supporting day-to-day sales enablement and building the ongoing sales excellence program by partnering with sales leadership to convert skill gaps into playbooks and training
- Managing Confluence and Flexport's documentation ecosystem, including page structure, content standards, and regular audit cadence to ensure accuracy and discoverability company-wide
- Standing up special projects quickly, from product launches to market events
- Measuring program impact and running feedback loops to continuously improve initiatives
You will work closely with sales leadership and gain regular exposure to Flexport's C-suite, with opportunities to grow your scope as the Enablement team expands.
Flexport is a global commerce platform that moves over $19B of merchandise across 112 countries annually, serving companies from emerging brands to Fortune 500s. The company is at the center of global supply chain innovation and is backed by leading investors.
REQUIREMENTS:
- 2-3 years of experience in program management, sales enablement, sales operations, marketing, or a related field, with working knowledge of Flexport's products and the logistics industry (or ability to pick it up quickly)
- Excellent writing and communication skills; ability to turn messy inputs into clear, useful documentation and summarize quickly
- Extremely organized; comfortable managing multiple projects simultaneously and moving without a fully scoped brief
- Comfortable presenting to and partnering with senior leadership, including the C-suite
- Experience building training content or curriculum, with genuine enthusiasm for building decks, docs, and Confluence pages from scratch
- Skilled at driving adoption and buy-in for new programs; ability to not just build initiatives but get people to use them
