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Salary: USD 60,000 - 70,000 / annual
Vestmark's Outsourced Services (VOS) team is seeking an Associate Operations Analyst to support managed account business operations in Wakefield, MA. This hands-on role involves daily processing and client contact across multiple clients, with responsibilities spanning reconciliations, account administration, corporate actions, security master management, and performance oversight and reporting.
Key responsibilities include:
- Develop strong understanding of team processes, sponsor relationships, workflows, and systems supporting managed account clients
- Support processing and documentation of new account openings, account maintenance requests, terminations, and funding activities; ensure proper indexing and archiving
- Perform comprehensive account-level reconciliations including cash balances, positions, transactions, and tax lots
- Identify and resolve reconciliation breaks quickly to ensure accounts are ready for trading
- Maintain understanding of security types, pricing methodologies, and security-type mappings
- Participate in special projects including platform enhancements, workflow redesign, new product implementations, and operational improvements
- Support new client onboarding by ensuring accurate setup, data integrity, and seamless integration
- Assist with system testing and validation of new functionality
- Collaborate with team members and sponsor partners to resolve exceptions across all functions
The role requires daily hands-on processing, client contact, and coordination with internal operations and technology teams. This is a fast-paced environment requiring strong organizational skills, attention to detail, and the ability to manage multiple competing priorities.
REQUIREMENTS:
- 0–1 years of experience in managed accounts, investment operations, or similar financial services role
- BA/BS degree required
- Strong knowledge of financial operations including trade processing, reconciliation, account maintenance, and data integrity
- Familiarity with Separately Managed Accounts (SMAs), including workflows, account structures, and operational requirements
- Advanced desktop skills, particularly Microsoft Excel (pivot tables, lookups, functions; VBA a plus)
- Demonstrated ability to work effectively in team environment and independently
- Proven ability to prioritize tasks and exercise sound judgment when resolving issues
- Excellent customer service skills and strong communication
- Experience with Vestmark platform preferred but not required
