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Associate Manager, Business Strategy & Operations

Motive - Lahore, Pakistan - Hybrid - posted 2026-10-20

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Motive is a SaaS platform that empowers teams running physical operations with tools for safety, productivity, and profitability. The platform unifies driver, vehicle, equipment, and fleet spend management with AI-driven insights, serving nearly 100,000 customers across transportation, logistics, construction, energy, field service, manufacturing, agriculture, food & beverage, retail, and public sector. You will lead a team of analysts and operations professionals to scale Motive's go-to-market organization. This is a hands-on leadership role requiring strong business judgment, analytical thinking, and the ability to translate complex problems into clear decisions and scalable processes. Key responsibilities: - Lead, coach, and develop a team of analysts and operations professionals - Own key operating processes including forecasting, business reviews, KPI reporting, pipeline reporting, and productivity analysis - Translate business priorities into practical workflows, metrics, and execution plans - Lead complex analyses and cross-functional projects from problem definition through implementation - Improve reporting accuracy, data quality, automation, documentation, and process scalability - Identify performance gaps, determine root causes, and drive actionable recommendations - Partner with Sales, Account Management, Customer Success, Finance, Business Intelligence, Data, and other teams to align priorities and improve business outcomes The role is Lahore-based hybrid, aligned with U.S. Eastern Time hours, requiring 3–4 days of in-office presence each week. Requirements: - 5+ years of experience in business operations, sales operations, strategy, analytics, consulting, finance, or related field - Experience leading or mentoring analysts, operations professionals, or cross-functional teams - Strong analytical and problem-solving skills with ability to connect data and processes to business outcomes - Experience building or improving reporting, forecasting, dashboards, planning processes, or operational workflows - Excellent communication, organization, ownership, and stakeholder-management skills - SaaS, technology, or high-growth environment experience preferred - Familiarity with Salesforce, Snowflake, SQL, Google Sheets, BI tools, or workflow automation platforms preferred

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