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Bitpanda is a Vienna-based fintech platform founded in 2014 that simplifies wealth creation by enabling users to invest in cryptocurrencies, crypto indices, stocks, precious metals, and commodities. The company serves over 7 million customers across Europe and operates as a Series C-funded venture.
As a Financial Operations Associate in the Financial Institutions Operations team, you will provide active support for Bitpanda's strategic relationships with critical external financial institutions. Your responsibilities will include:
• Managing and completing external KYB (Know Your Business) requests and essential banking documentation in collaboration with internal departments, ensuring accuracy and completeness
• Developing initial drafts of compliance questionnaires to support regulatory compliance efforts
• Supporting bank account opening processes and administering bank account access in adherence to internal procedures and external regulations
• Proactively tracking and meeting deadlines for external KYB requests to facilitate seamless processes for all stakeholders
• Contributing to overall process improvements within the financial operations function
You will work closely with internal teams and external financial partners to help the company meet its financial obligations and maintain strong institutional relationships.
Benefits include hybrid working with flexibility to work remotely 25 days per year from any location, competitive total compensation aligned with a pay-for-impact policy, stock option participation, mental health support through OpenUP, additional paid time off, unlimited Udemy access, free onsite dining in Vienna, gender-neutral parental leave (up to 8 weeks), and participation in company events and recognition programs.
REQUIREMENTS:
• 1+ years of proven experience in an operations role with clear understanding of KYB documentation requirements
• Bachelor's degree
• Strong project management skills
• Proficiency in Microsoft Office and/or Google Suite applications
• Outstanding interpersonal skills with ability to communicate effectively verbally and in writing to diverse audiences
