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Salary: USD 240,000 - 260,000 / annual
GoodLeap is a technology company providing financing and software solutions for sustainable home improvements, including solar, batteries, HVAC, heat pumps, roofing, and windows. The company has financed over $30 billion in sustainable solutions since 2018 and serves thousands of professionals and over 1 million homeowners.
The Assistant General Counsel, Servicing will report to the Deputy General Counsel and Executive Vice President, serving as the primary legal resource for GoodLeap's Servicing Team. This role requires a practicing attorney with deep, practical experience in consumer loan and mortgage loan servicing, collections law, and regulatory compliance who can provide real-time operational guidance.
Key Responsibilities:
- Lead compliance analysis and policy development under Reg X (RESPA), Reg Z (TILA), FDCPA, UDAAP, TCPA, and applicable state servicing and collections laws, GSE and agency servicing guidelines
- Draft, review, and maintain loss mitigation policies, collections strategies, and servicing procedures aligned with regulatory obligations and investor requirements
- Identify, assess, and mitigate legal and regulatory risks; advise on structuring current and new investment products for compliance
- Monitor regulatory developments and advise on implementation of new rules affecting servicing and collections operations
- Review and negotiate vendor contracts and SOWs supporting collections and default management functions (third-party collectors, BPO servicers, foreclosure counsel)
- Partner with Capital Markets and Portfolio Management on servicing representations, covenants, and compliance requirements in asset sales and securitization transactions
- Support regulatory examination management and respond to consumer complaints from CFPB, state agencies, or litigation channels
- Provide daily operational support and guidance to the Servicing Team on loss mitigation programs, collections strategy, default management, and regulatory compliance
Requirements:
- Minimum 10 years of experience as a practicing attorney with substantial time in consumer loan servicing, collections, or default management
- Ideally includes in-house experience at a consumer finance and/or mortgage servicer, subservicer, GSE/agency approved seller-servicer, or consumer finance lender
- Deep working knowledge of servicing and consumer debt collections laws and practice, including state collections and foreclosure laws (FDCPA, TCPA, FCRA, UDAAP, TILA, RESPA, ECOA, etc.) and title and lien resolution issues
- Demonstrated experience advising on loss mitigation structuring and post-default strategy in consumer finance, mortgage finance, or home improvement lending contexts
- Fluency in FDCPA and TCPA compliance for collections outreach and state collections licensing requirements
- Familiarity with AI governance and emerging regulatory frameworks applicable to AI use in collections and financial services operations
- Proven ability to deliver clear, operationally actionable legal guidance and own legal positions in fast-paced environments
- Membership in applicable state bar in good standing
- Juris Doctor degree from an ABA accredited law school
- Ability to manage multiple workstreams under tight deadlines
- Strong written and verbal communication skills with business professionals and counsel
- History of collaborating effectively with business professionals and cross-functional teams