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COBS Bread, a franchise bakery network with 150+ locations across Canada, is seeking an Area Manager to oversee franchise operations in Ontario. Reporting to the Regional Director of Operations, you will manage relationships with franchise operators, drive operational excellence, and ensure compliance with brand standards across multiple retail bakery locations.
Key responsibilities include: building and maintaining trust-based relationships with franchisees; conducting hands-on analysis of business opportunities and developing improvement action plans; maximizing sales growth through customer satisfaction initiatives; improving franchisee profitability and financial health; coaching and advising a group of franchise operators; ensuring brand compliance; coordinating new franchisee training and onboarding; and driving implementation of marketing, product, and systems initiatives across the franchise network.
You will spend significant time in the field working directly with bakery operators rather than at a desk. The role requires analyzing financial performance metrics, translating strategic concepts into actionable plans, and influencing franchisees to drive continuous improvement.
Required qualifications: 2+ years in franchise retail or multi-site retail management; 5+ years managerial experience, ideally in food service, hospitality, or franchise sectors; strong financial analysis and performance metrics skills; valid driver's license with willingness to travel frequently; excellent verbal and written communication; ability to influence and drive change; strong multi-tasking and autonomous decision-making capabilities; and a degree with concentration in Business Management.
COBS Bread is part of Bakers Delight, a network of 700+ bakeries across Australia, New Zealand, Canada, and the USA, employing 15,000+ people and serving 2.1 million customers weekly. The company is certified as a Great Place to Work and recognized as a Best Workplace in Retail & Hospitality 2025.
