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Stord is a commerce-enablement platform powering seamless checkout through delivery for leading brands. The company manages over $10 billion in commerce annually through fulfillment, warehousing, transportation, and software solutions (OMS, Pre/Post-Purchase, WMS). Stord combines technology with high-volume fulfillment services to help brands compete with retail giants and deliver industry-leading consumer experiences.
In this Area Manager II role, you will lead and develop a team of warehouse associates and operations leads to deliver on daily operational goals. You'll work closely with support staff including HR, Safety, Customer Service, and other Operations Leaders to drive results across your functional area. Key responsibilities include addressing operational and personnel issues, implementing process improvements and workload efficiency mechanisms, utilizing workload planning tools to ensure scheduled work is completed to standards, investigating discrepancies and variances, and performing quality checks across multiple functions. You must be flexible and willing to work overtime, including evenings and weekends as needed, and demonstrate strong communication and organizational skills with the ability to work effectively under pressure.
Stord operates a distributed network of facilities across the United States, Canada, and Europe, and is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, and Salesforce Ventures.
REQUIREMENTS:
- Minimum 2–4 years' experience with warehouse management systems (WMS) / inventory systems in a high-volume facility
- Previous leadership experience
- Bachelor's Degree or equivalent relevant experience
- Basic clerical and data entry skills
- Strong organizational and time management skills
- Excellent communication and interpersonal skills; ability to interact effectively with all management levels
- Ability to transport up to 20 lbs
- Basic mathematical calculation ability
- Strong attention to detail and accuracy
- Ability to work independently with minimal supervision
- Ability to build effective working relationships
- Ability to work constructively under stress and pressure with high workloads and deadlines
- Ability to effectively use material handling equipment (e.g., forklifts)
- Clear communication and information conveyance skills
- Ability to work in a Distribution Center environment with exposure to varying heights, temperatures, and moderate/consistent noise levels
- Willingness to work occasional non-standard hours or overtime as business requires
BONUS:
- Proficiency with Microsoft Office Suite
- Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, Business Administration, Operations Management, or related field
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
