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Salary: USD 70,000 - 75,000 / annual
ShipBob is hiring an Area Manager for Fulfillment Operations at their North Aurora, Illinois facility. This is a people-first leadership role responsible for directly managing and developing a team of 30+ warehouse associates (both temporary and full-time employees) and leads across multiple shifts.
Key Responsibilities:
- Manage, build, and develop a team of 30+ warehouse associates, providing coaching, accountability, and motivation toward performance goals
- Review weekly work forecasts and identify productivity requirements to meet overall building objectives
- Partner with other Area Managers to balance labor and ensure efficient shift operations while meeting all goals
- Own operational metric reporting including VCPO, UPH, OPH (Batch, Labelling, Pick, Pack), on-time receiving and shipping, merchant SLAs, and injury rates; identify areas for improvement and implement solutions
- Ensure teams are properly trained on processes, procedures, and metrics; address team needs to enable performance
- Develop Lead talent by providing necessary tools, training, and resources to meet standards
- Drive process improvement initiatives and maintain a safe work environment
- Foster employee engagement onsite and contribute to operational and cultural excellence
- Receive exposure across departments and shifts to diversify experience and understand all aspects of fulfillment and logistics operations
The role reports to the Operations Manager, Fulfillment Operations. Multiple shifts are available. ShipBob emphasizes an ownership mindset, continuous learning, accessible leadership, transparent feedback, and a high-performance culture with clear purpose.
Requirements:
The posting does not explicitly state formal requirements such as years of experience, education level, or specific certifications. However, the role description indicates the need for leadership experience managing teams, operational knowledge of fulfillment/warehouse environments, familiarity with logistics metrics and KPIs, and the ability to drive process improvement and maintain safety standards.
