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Salary: USD 142,000 - 174,000 / annual
ezCater is the #1 food tech platform for workplaces in the US, enabling organizations to manage food needs and order from over 125,000 restaurants nationwide. The company serves both workplace customers (from employee meal programs to one-off meetings) and restaurant partners seeking high-value customer acquisition.
You will join the Product Analytics team as a senior individual contributor, serving as a strategic thought partner to Product Management, Design, User Research, Engineering, Marketing, Operations, and Finance. This role focuses on leveraging data to drive product innovation and business impact.
Key responsibilities include:
- Collaborating with senior leaders on high-impact business problems and shaping the team's strategic direction
- Analyzing ezCater's product and site funnel to identify friction points and opportunities, translating findings into prioritized roadmaps
- Partnering with Product Managers and Engineers to quantify opportunities, define success metrics, and influence product strategy
- Designing, implementing, and reviewing experiments (A/B tests, multi-armed bandit, etc.) to measure impact and uncover optimization opportunities
- Conducting data-driven analyses and statistical modeling to uncover customer behavior insights and deliver tangible impact
- Root-causing changes to business performance and partnering with stakeholders on north star metrics
- Working with data platform peers to improve data quality and governance despite imperfect data
- Leveraging AI to accelerate analytics throughput and expand impact
- Mentoring peers and raising the technical and analytical bar across the team
Requirements:
- 5+ years of relevant quantitative or technical analysis experience, preferably in product analytics or e-commerce
- Demonstrated ability to solve ambiguous, high-impact business problems independently
- Strong SQL skills for data manipulation and analysis; Python preferred for statistical modeling
- Proficiency in site analytics and experimental test design
- Knowledge of modern data exploration and visualization tools (Snowflake, Tableau, Sigma)
- Effective communication skills to convey data insights to diverse audiences
- Independent work style with strong cross-functional collaboration ability
- Strong organizational skills, time management, and multitasking capability
- Ability to travel up to 5 days per quarter for team gatherings and company events
