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Ramp is building smart infrastructure for finance teams, automating how over $200B in annualized spend flows through 70,000+ companies. The company handles payment authorization, risk flagging, spend categorization, and financial close processes.
You will join the Deal Operations team as an Analyst, reporting to the Senior Manager, Deal Desk. This role is central to scaling Ramp's Sales organization and involves managing the quote-to-cash process end-to-end.
Key responsibilities include:
- Reviewing and approving quotes and contract workflows within policy guidelines; escalating exceptions with clear context
- Managing feature and subscription activation, configuring accounts, handling trial extensions, and coordinating billing
- Serving as the first line of support for Account Executives with questions about deal structure, approval requirements, and process
- Documenting processes and building standard operating procedures and escalation guides to make the function scalable
- Optimizing, streamlining, and automating quote-to-cash processes to drive consistency
- Acting as a subject matter expert on deal constructs, operational procedures, approval policies, and controls
You will work directly with Sales, Legal, Accounting, and cross-functional leadership to streamline workflows and enhance sales productivity.
Requirements:
- 1+ years of experience in a Deal Desk environment, preferably in a high-growth SaaS company
- Experience with Salesforce, CPQ, and other sales-related systems, including pricing and data enrichment tools
- Exceptional written and verbal communication skills
- Excellent project management instincts with ability to manage multiple projects simultaneously
- "Get things done" mentality; ability to dissect problems, identify solutions, and drive completion with high autonomy
