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Ramp is building smart infrastructure for finance teams, automating how over $200B in annualized spend flows through 70,000+ companies. The company handles payment authorization, risk flagging, spend categorization, and financial close processes for ambitious businesses.
As Analyst, Deal Operations, you'll report to the Senior Manager, Deal Desk and serve as a key partner in scaling Ramp's Sales organization. You'll own quoting, pricing structure, and contracting workflows, working directly with Sales, Legal, Accounting, and cross-functional leadership to streamline deal execution while managing risk and ensuring policy compliance.
Key responsibilities include:
- Reviewing and approving quotes and contract workflows within policy; escalating exceptions with clear context
- Enabling product tiers, configuring accounts, managing trial extensions, and coordinating billing
- Serving as first-line support for Account Executives on deal structure, approval requirements, and process questions
- Documenting learnings and building SOPs and escalation guides to scale the function
- Optimizing, streamlining, and automating quote-to-cash processes for consistency
- Acting as subject matter expert on deal constructs, operational procedures, approval policies, and controls
You'll work in a high-stakes, data-dense environment where problems are unforgiving and decisions directly shape outcomes. The role requires someone with high agency, high urgency, and a "get things done" mentality who can dissect problems, identify solutions, and drive them to completion with autonomy.
Requirements:
- 1+ years in a Deal Desk environment, preferably in a high-growth SaaS company
- Experience with Salesforce, CPQ, and other sales-related systems, including pricing and data enrichment tools
- Exceptional written and verbal communication skills
- Excellent project management instincts with ability to manage multiple projects simultaneously
- "Get things done" mentality with ability to identify and drive solutions to completion independently
