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Benchling is the AI platform for biotech R&D, used by over 200,000 scientists globally including major biopharma companies like Sanofi and Moderna. The company is launching a new AI offering called "Decision Support" and seeking the first dedicated hire to bring it to market.
You will own the go-to-market motion for this new AI product, with direct responsibility for outbound sales, product demos, and GTM strategy. This is a high-ownership role where you'll work directly with customer directors and VPs, deliver initial product demonstrations, lead workshops, and iterate on messaging based on customer feedback. You'll build sales collateral including decks, one-pagers, and talk tracks as the offering evolves. As the internal early adopter for new AI GTM motions, you'll test, refine, and roll out approaches to the broader field team.
Success in the first 6 months means running outbound and demos independently, and developing a repeatable AI GTM playbook (workshop format, pilot structure, or similar) that scales across many customers. The role may expand into other AI GTM areas as the offering matures.
Benchling emphasizes AI fluency across the organization and will assess your comfort with AI tools and workflows during the interview process. The company operates a flexible hybrid model with expectations to be on-site 3 days per week (Monday, Tuesday, Thursday).
QUALIFICATIONS:
- 2+ years in a customer-facing role (sales, solutions consulting, or similar)
- Comfort presenting to executives and running a room
- Bias toward action in ambiguity; ability to build a new SKU and role in real time
