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Robotiq is a robotics and automation company on a mission to free human hands from repetitive tasks. The company provides intelligent robotic components and ready-to-use work cells to manufacturers and AI solution designers, enabling measurable results on production floors. Robotiq's approach productizes automation rather than treating it as custom engineering, embedding intelligence directly into hardware and software.
The Sales Administrator role supports Robotiq's commercial team, logistics, production, and partner network from the company's headquarters in Lévis, Quebec. This is a hybrid position requiring a minimum of 50% on-site presence.
Key Responsibilities:
- Process customer orders and generate quotes as needed
- Provide customer service support to partners
- Coordinate with production, shipping, and sales departments
- Maintain CRM and ERP systems with current sales activity data
- Handle administrative tasks for new partner onboarding
- Participate in continuous improvement of sales-related processes
The ideal candidate is results-oriented, manages time effectively by prioritizing high-value activities, and excels at building business relationships across sales teams, partners, and clients. You should have strong attention to quality, be adaptable in a fast-growing environment, and comfortable giving and receiving constructive feedback.
Robotiq's culture emphasizes teamwork, transparent communication, information sharing, and strong collaboration. The company offers a modern, technology-forward workplace with flexible vacation, on-site gym, cultural activities, sports programs, and fresh amenities.
Requirements:
- College diploma or equivalent training in a related field
- Minimum 3 years of experience in customer service, sales, or similar role
- Technical skills: pivot tables, ERP, CRM
- Professional fluency in French and English (required to serve international clients); additional languages are a plus
- Ability to adapt and participate in continuous improvement in a rapidly growing environment
- Excellent collaboration skills and relationship-building ability
