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Napster is an AI company building embodied, multimodal agents designed to work alongside employees and customers through video, voice, and text. The company is seeking an Accounts Receivable Specialist to join the Finance team and support end-to-end AR processes.
In this role, you will generate and issue accurate invoices to customers with proper documentation and approvals. You'll monitor accounts receivable aging reports and follow up on outstanding balances to ensure timely collections. Your responsibilities include applying customer payments (ACH, wire, check) accurately, investigating and resolving billing discrepancies and customer inquiries, and maintaining detailed customer account records including billing details, payment terms, and contact information.
You'll collaborate cross-functionally with Sales, Customer Success, and Finance teams to resolve invoicing and payment issues. You'll reconcile the accounts receivable subledger to the general ledger and assist with month-end close activities. The role requires proficiency with accounting software, NetSuite, and billing/collections tools to manage invoicing, collections tracking, reporting, and reconciliation.
This is a full-time remote position based in India. The company offers paid time off, comprehensive group medical insurance covering employees and dependents, group personal accident coverage, and paid parental leave with baby bonus.
REQUIREMENTS:
- Associate's or Bachelor's degree in finance, accounting, or related field (or equivalent work experience)
- Minimum 5 years of accounts receivable experience, including collections and cash application
- Strong analytical skills and meticulous attention to detail
- Proficiency in NetSuite and accounting software
- Experience with US GAAP
- Experience with billing and collections tools or ERP systems
- Excellent communication and interpersonal skills for customer and internal stakeholder interaction
- Strong organizational and time management skills to manage multiple accounts and deadlines
