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Accounts Receivable Lead

Zencargo - London, United Kingdom - In-office

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Zencargo is seeking an experienced Accounts Receivable Lead to own the order-to-cash process and manage a team of two AR Assistants. This role sits at the intersection of finance operations, sales support, and credit management, requiring both technical execution and team leadership. Key Responsibilities: Invoicing & Revenue Processing: Generate customer invoices using the internal platform, handle multi-currency conversions at appropriate rates, map platform data to accounting format for NetSuite upload, manage bespoke invoicing for non-standard customers, and create supporting documentation. Customer Onboarding: Perform credit checks on new prospects in coordination with Sales, arrange credit insurance, and scope requirements for non-standard invoicing processes. Credit Control & Collections: Maintain and optimize the dunning tool for automated payment reminders, conduct weekly AR ageing analysis, liaise with Account Managers on debt collection, and collaborate with FinOps to resolve payment-blocking customer queries. VAT & Duties Management: Own end-to-end processing of supplier invoices for customs charges and rebilling to customers. Month-End Close: Prepare revenue accruals for monthly management accounts. Team Leadership: Manage, develop, and support a team of two AR Assistants, ensuring process improvements as the company scales. You'll work closely with Sales, Account Management, and Finance leadership to continuously improve processes and systems. Requirements: - 5+ years of experience in a fast-moving Accounts Receivable team - Prior management experience - Good knowledge of accounting principles - Strong Excel/Google Sheets skills, including handling large datasets - Experience extracting data from BI tools - Ability to work with multiple currencies - Excellent organizational skills and attention to detail - Proactive attitude and strong communication skills - NetSuite knowledge (advantageous but not essential)

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