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Account Manager (Paris)

Fresha - Paris, Île-de-France, France - In-office

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Salary: EUR 60,000 - 65,000 / annual

Fresha is the leading AI-powered operating system for the global beauty and wellness industry. The company recently achieved unicorn status in May 2026 with an $80M growth investment from KKR at a $1B valuation, bringing total funding to $285M. Already profitable, Fresha operates globally across Europe, North America, the Middle East, and Asia-Pacific, serving over 130,000 beauty and wellness businesses in 120 countries with 1.5+ billion appointments booked to date. You will join the Paris office (WeWork, 92 Av. des Champs-Élysées) as an Account Manager responsible for a portfolio of Fresha partners. This role combines portfolio management, commercial advisory, revenue development, and partner relationship management with significant autonomy and a performance-driven approach. Key responsibilities include: - Owning revenue growth and monetization targets for your partner portfolio, actively supporting their adoption and value realization from the Fresha platform - Presenting, explaining, and promoting Fresha solutions to drive product adoption and maximize partner value - Identifying upsell, cross-sell, and growth opportunities within your portfolio and recommending tailored solutions - Serving as the primary commercial contact for partners, guiding them through their Fresha journey - Understanding partner needs, challenges, and objectives to provide strategic product and solution recommendations - Building strong, lasting relationships through regular touchpoints including video calls and effective communication of Fresha features and benefits - Tracking commercial KPIs, analyzing portfolio performance, and implementing actions to achieve and exceed growth and monetization targets - Leveraging data to identify growth opportunities, understand performance trends, and improve commercial results - Collaborating cross-functionally to ensure smooth partner transitions and onboarding - Gathering and escalating partner feedback to Product teams to drive continuous improvement The global sales team achieved 110% of objectives in 2026, demonstrating strong performance culture. Requirements: - 3+ years of experience in Account Management, Commercial Customer Success, Business Development, or Sales with demonstrated achievement of targets - Business orientation: ability to identify and convert upsell, cross-sell, and growth opportunities - Comfort with KPIs, commercial data, and portfolio management - Client-focused approach: listening skills, advisory mindset, ability to understand needs and build lasting relationships - Excellent communication and presentation skills in both French and professional English - Proactive, autonomous mindset with ability to take initiative in a high-growth environment - Strong teamwork and cross-functional collaboration capabilities

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