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Funding Circle is a fintech platform that uses data-driven technology to help UK small businesses access funding in minutes rather than weeks. The company operates with the energy of a startup combined with the stability of a public company, and generated £7.2bn in economic impact for UK businesses last year.
As an Account Manager (Inbound), you will be the primary point of contact for customers submitting business loan applications through the platform. You'll work in a high-volume, fast-paced sales environment focused on converting inbound leads into accepted loans.
Key responsibilities include:
- Building rapport with small business owners via phone and email to establish strong customer relationships
- Educating customers on Funding Circle's lending products and the broader competitive lending landscape
- Pitching Funding Circle's proposition against alternative funding options
- Managing a high-volume pipeline and guiding customers through each stage of the application process
- Owning monthly conversion targets and continuously refining your sales approach
- Proactively identifying and mitigating risks, issues, or control weaknesses
- Identifying upsell and cross-sell opportunities for Funding Circle products and partner lender offerings
The role is based in London on a hybrid basis (2 days per week in office). Funding Circle emphasizes a collaborative, high-performing culture where team members support each other and take ownership of their work.
The company offers comprehensive benefits including flexible benefit allowances, private medical and dental coverage, life assurance, share schemes, financial coaching, annual learning allowances, electric car and cycle-to-work schemes, and award-winning parental leave policies.
Requirements:
- Proven experience in a high-volume sales environment with a track record of closing deals
- Background in lending, commercial finance, or related financial services is preferable
- Strong communication skills with confidence engaging small business owners over phone and email
- Ability to manage and develop a pipeline while handling applications in progress
- Proactive mindset with a desire to continuously develop your career and incorporate feedback
- Willingness to grow and improve your sales approach
