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Salary: USD 250,000 - 300,000 / annual
Fal is a generative media ecosystem providing infrastructure, tools, and model access for teams building AI-native products. The platform unifies high-performance inference, orchestration, and observability to enable developers and enterprises to move from idea to production at scale.
As an Enterprise Account Manager, you will manage a curated portfolio of strategic, high-value enterprise customers investing heavily in AI-driven creativity and media generation. You'll serve as the trusted advisor and primary point of contact across multiple business units, ensuring Fal's infrastructure remains central to each customer's generative media initiatives.
Key responsibilities include:
- Managing a select portfolio of high-value enterprise accounts with focus on long-term growth and retention
- Developing and executing comprehensive account plans to expand adoption and increase consumption revenue
- Partnering with engineering and product teams to scope, design, and deliver complex customer solutions
- Owning and exceeding consumption-based revenue targets with accurate forecasting and reporting
- Analyzing account metrics to uncover trends, surface insights, and guide strategic decisions
- Leading customer engagements including quarterly business reviews, executive briefings, and industry events
- Tracking developments across the AI and generative media landscape to inform customer strategy and product feedback
You'll work in a rapidly scaling company defining how AI moves from experimentation to production, building deep relationships with customers transforming their industries through intelligent technology. The role offers opportunities to shape systems, processes, and playbooks from the ground up in a fast-growing environment.
REQUIREMENTS:
- 6+ years of experience selling to software developers, engineering, or data teams in enterprise environments
- Proven record of managing $10M+ annual revenue portfolios
- 3+ years of achieving or exceeding quota
- Expertise in designing and executing complex, multi-stakeholder deal strategies
- Experience working directly with C-level executives and navigating large enterprise organizations
- Ability to translate technical concepts into clear business value for both technical and non-technical audiences
- Skilled at leading customer events (CABs, conferences, product launches) and synthesizing feedback
- Passion for AI and excitement about generative models' potential to transform creativity, media, and business outcomes
- Comfort with ambiguity and ability to approach challenges with creativity, persistence, and experimental mindset
