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Salary: USD 85,000 - 100,000 / annual
Braze is a leading customer engagement platform that empowers brands to deliver personalized experiences at scale. As an Account Manager on the Enterprise Sales Team, you will partner with Account Executives to expand customer relationships and drive upsell/cross-sell opportunities within Braze's existing client portfolio.
You will own quota-carrying responsibility for developing and closing expansion opportunities up to $75K. Your core responsibilities include:
• Proactively analyze customer product usage to identify white-space opportunities within accounts and new business units for cross-sell and upsell
• Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify and develop expansion opportunities
• Collaborate with internal teams including Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, and Marketing to drive customer value
• Coordinate resources to drive feature exploration and adoption
• Achieve quarterly upsell and renewals targets
• Occasionally travel for onsite customer engagement and executive-level selling
Braze works with some of the largest brands globally and has been recognized as a Leader in marketing technology by industry analysts. The company is headquartered in New York with offices across North America, Europe, Middle East, and Asia-Pacific.
REQUIREMENTS:
• 2+ years of experience in Sales or Account Management in SaaS, with at least 1 year in a quota-carrying role working with companies with 2,000+ employees
• Drive, determination, and accountability
• Excellent product knowledge and ability to learn feature-rich applications
• Outstanding verbal, written, and presentation skills with experience presenting to executive teams
• Intermediate to advanced proficiency with Google Office, MS Office Suite (Word, Excel, PowerPoint), and Keynote
• Prior experience with Salesforce.com CRM or similar CRM for sales pipeline management
• Excellent organizational and time management skills
• Proven ability to quickly learn new cloud applications and tools
• Strong networking abilities
• Up-to-date knowledge of digital trends in mobile, web, and email
• Plus: Background in Enterprise SaaS sales for Mobile and/or Marketing Technology
• Plus: Prior experience in a startup technology company
