SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 75,000 - 92,500 / annual
Braze is a leading customer engagement platform that empowers brands to deliver personalized experiences at scale. The platform combines composable intelligence, AI agents, and features across cross-channel messaging, journey orchestration, and AI-powered decisioning.
As an Account Manager on the Emerging Enterprise Sales Team, you will partner with Account Executives to expand customer relationships and maximize value from Braze's technology. This is a quota-carrying role focused on identifying and closing upsell and cross-sell opportunities within existing accounts.
Key Responsibilities:
- Commercially expand customer relationships in collaboration with Account Executives, with primary responsibility for developing and closing opportunities up to $75K
- Proactively analyze customer product usage to identify white space within accounts and new business units for cross-sell and upsell opportunities
- Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify expansion opportunities
- Collaborate with internal departments including Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, and Marketing
- Coordinate resources to drive feature exploration and adoption
- Achieve quarterly upsell and renewals targets
- Occasionally travel for onsite customer engagement and executive presentations
Braze is headquartered in New York with offices globally including Chicago, Austin, Berlin, London, San Francisco, São Paulo, Singapore, and others. The company has been recognized as a Leader in marketing technology, a 2025 Fortune Best Workplace in Technology, and a Great Place to Work in multiple countries.
Requirements:
- 2+ years of experience in Sales or Account Management in SaaS, with at least 1 year in a quota-carrying role working with companies with 2,000+ employees
- Drive, determination, and accountability
- Excellent product knowledge and ability to learn feature-rich applications
- Outstanding verbal, written, and presentation skills with experience presenting to executive teams
- Intermediate to advanced proficiency with Google Office, MS Office Suite (Word, Excel, PowerPoint), and Keynote
- Prior experience with Salesforce.com CRM or other CRM systems for sales pipeline management
- Excellent organizational and time management skills
- Proven ability to quickly learn new cloud applications and tools
- Strong networking abilities
- Up-to-date knowledge of digital trends in mobile, web, and email
- Preferred: Background in Enterprise SaaS sales for Mobile and/or Marketing Technology; prior startup technology experience
