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Octopus Energy, an international green energy provider, is launching Octopus Energy Services to help customers achieve complete home decarbonization. The company is now establishing a "Certified Partners" program to build a national network of trusted tradespeople (solar installers, heat pump experts, EV charging specialists, etc.) to deliver a seamless customer journey combining installation work, energy supply, and smart energy management.
You will join a 3-person task force as Account Manager, serving as the commercial driver for this new initiative. This is an intrapreneur role where you will structure, animate, and scale a strategic partner network from the ground up.
Key Responsibilities:
- Prospection & Partnerships: Identify, target, and sign priority partners (Tier 1 contractors) across heat pumps, solar, and EV charging markets to secure strategic agreements.
- Account Management & Onboarding: Take over management of 15 existing partners and ensure smooth onboarding, regular check-ins, and engagement of newly signed tradespeople. Serve as their primary point of contact.
- Field Ambassador & Co-Creation: Act as the voice of the field by identifying and escalating partner pain points. Conduct frequent national travel across metropolitan France to meet the network and drive growth. Collaborate closely with the Project Lead and Program Manager to evolve the value proposition and economic model.
- Platform Structuring & Scaling: Actively participate in building the Octopus Trusted Partners platform to automate onboarding, lead distribution, and tracking. Maintain service quality standards to ensure customer satisfaction.
First 90 Days:
- Month 1: Immersion & MVP. Hit the ground running with field visits to existing partners alongside team members. Co-create the prospection pitch and establish foundational tools for immediate launch.
- Month 2: Autonomy & Build. Become the primary network contact. Launch independent prospection and sign first new partners. Participate in designing the future Partners platform with the Product team.
- Month 3: Scale & Iteration. Leverage early field feedback to challenge initial economic models. Propose new compensation approaches, services, or acquisition strategies to accelerate network growth.
Concrete Objectives:
- Co-design the partner value proposition and iterate continuously.
- Achieve 90% coverage of metropolitan France within 6 months through signing top-tier artisans.
- Sign 3 dedicated partners for lead processing and optimize conversion rates.
- Develop additional services (e.g., financial engineering support, CEE subsidies guidance for heat pumps).
- Transform partner installers into brand ambassadors who prescribe Octopus energy contracts and smart management offerings to their customers.
Requirements:
- Strong commercial drive and resilience: comfortable with prospecting, engaging tradespeople, and handling objections.
- Intrapreneur mindset: thrive building from a blank slate, testing, learning, and working autonomously.
- Team collaboration: work effectively within a small 3-person task force.
- Organization and rigor: manage activities independently with clear, automated processes.
- Technical curiosity: strong interest in energy renovation trades (HVAC, electrical, solar installation) and ability to quickly understand their challenges.
- English proficiency (minimum B2-C1 written and spoken) to collaborate with UK headquarters and colleagues.
- Prior experience in B2B network animation/partnership management strongly preferred.
- Knowledge of engineering or construction (BTP) sector to understand artisan language and concerns preferred.
- Relational intelligence and leadership: ability to federate stakeholders and inspire them to become Octopus Energy ambassadors.
