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Salary: USD 80,000 - 90,000 / annual
StubHub is seeking an Account Growth Manager to join its growing sales team in New York. This is a hybrid role (3 days in office, 2 days remote) focused on building and expanding relationships with assigned client accounts while driving market share growth.
In this role, you will own a book of business and be responsible for growing new and existing client accounts in line with quarterly targets. You'll proactively identify growth opportunities within assigned accounts, investigate client needs and objectives, and position StubHub's products and services effectively. You'll serve as the primary point of contact for your clients, addressing inquiries, resolving issues promptly, and advocating for their needs across internal teams.
Key responsibilities include:
- Growing new and existing client accounts to meet quarterly targets and contribute to overall market share growth
- Building strong relationships with assigned clients aligned with goals set by the Director of Sales
- Identifying account growth opportunities and executing against available frameworks
- Understanding client needs and objectives to position products effectively
- Contributing ideas and driving performance to help the Account Growth Team achieve quarterly goals
- Independently owning and managing your book of business while deepening industry knowledge
- Serving as the main client point of contact and coordinating with internal teams for client satisfaction
- Maintaining accurate client records and communications in Salesforce
- Preparing regular reports and updates on account status and progress
StubHub is the world's leading marketplace to buy and sell tickets to live events, operating in 195 countries with 300+ million tickets available annually across sports, music, comedy, festivals, theater, and more.
REQUIREMENTS:
- 4+ years of proven experience in sales (ideally ad-driven) or account management, preferably in e-commerce or IT/tech industry
- Bachelor's degree in business administration or marketing preferred
- Strong interpersonal and communication skills, both written and verbal
- Strong organizational and time management abilities
- Ability to adapt and thrive in a fast-paced, dynamic environment
- Eager to learn and grow within the company
- Proficiency in Salesforce or similar CRM tools
- Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
