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Salary: USD 150,000 - 200,000 / annual
Harper is an AI-native commercial insurance company rebuilding the entire business as software. The company has grown ~100x in the last year and operates at high speed with on-site, in-person teams.
Role Overview
You will own the commercial path from partner introduction through deal close for referred business opportunities. Your core responsibility is converting partner-sourced leads into closed insurance business while maintaining transparency and trust with both the customer and the referring partner. Unlike generic inbound sales, partnership-sourced deals require a dedicated motion that respects the partner relationship and customer consent.
Key Responsibilities
- Respond quickly to referred customers and create a seamless handoff experience, avoiding the need for customers to repeat their story
- Understand the partner promise: know what the partner told the customer and what Harper is expected to deliver
- Run the full commercial process: intake, quote, recommendation, objection handling, and close
- Protect customer consent and trust by sharing only appropriate status and information with partners
- Keep partners informed with clear outcome, timing, blocker, and next-step information through approved channels
- Identify repeatable plays by learning which partner segments, customer types, and handoffs produce durable value
- Coordinate across intake, placement, markets, service, and the partnership owner without losing accountability
- Provide the Head of Partnerships with real conversion, quality, and service evidence to inform portfolio decisions
Outcomes You'll Drive
- Referred customers receive timely first touch and clear commercial path
- Partners receive accurate updates that respect customer permission
- Wins and losses produce useful feedback about customer fit, handoff quality, and timing
- Partnership team gains visibility into which relationships create durable revenue vs. volume only
- Improvements in partner-sourced conversion, booked revenue, response time, and partner retention
Ideal Candidate Profile
- Proven track record closing referral, channel, partnership, franchise, or relationship-sourced business
- Ability to serve two relationships simultaneously without confusing whose interest you represent
- Clear communicator with business owners and professional partners
- Comfortable with high-volume phone work and visible conversion measurement
- Willing to earn and maintain commercial insurance producer license
- Based in or willing to relocate to Atlanta or San Francisco
Not a Fit If
- You want to manage partnerships without closing customer opportunities
- You treat referred customers like anonymous inbound leads
- You over-share customer information to satisfy a partner
- You avoid follow-up, direct asks, or difficult outcome conversations
- You require remote or hybrid work
Requirements
- Commercial insurance producer license required within ~30 days of start (Harper covers training and licensing)
- Proven experience in referral or partnership-sourced sales
- Ability to work on-site 5 days per week, Monday–Friday, with early morning start times
- Strong communication and relationship management skills
