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Mia Labs is an investor-backed startup modernizing dealership operations through conversational AI. The company's AI agent automates customer interactions and improves dealership performance, trusted by major dealership groups across the nation.
In this Account Executive role, you will own the complete sales cycle for Mia's AI solutions targeting automotive dealerships. Your responsibilities include prospecting and qualifying leads, negotiating complex contracts, and closing new business with dealership executives. You'll develop deep product knowledge to articulate ROI and business value to both technical and non-technical stakeholders, working closely with Client Success and Solutions Engineering teams to ensure smooth onboarding and adoption.
Beyond new customer acquisition, you'll identify expansion opportunities within existing accounts, recognizing unmet needs and driving incremental revenue through cross-selling automation modules and upselling higher-tier service plans. You'll use data, analytics, and ROI modeling to build compelling business cases for prospects.
Mia operates in a Series A/B stage environment with a hybrid schedule (3 days per week in downtown Austin). The company offers equity participation through stock options, fully paid health/vision/dental insurance, flexible PTO, free lunches, parking stipend, and team events.
REQUIREMENTS:
- 5+ years of quota-carrying B2B SaaS sales experience, selling technical products into complex, multi-location operators (retail, healthcare, restaurants, etc.)
- Proven track record closing complex, high-value deals and managing high-volume sales pipelines
- Strong technical aptitude: comfortable with integrations, telephony systems, CRM data, and automation workflows
- Exceptional negotiation skills and executive-level client-facing confidence
- Organized, process-driven approach effective in fast-moving startup environments
- Demonstrated ability as a "pipeline builder" with verifiable track record of successful cold prospecting and net-new customer acquisition
- Comfortable thriving in early-stage environments, building structure in ambiguous, rapidly evolving situations
NICE-TO-HAVES:
- Experience with dealership operations or automotive systems
- Familiarity with conversational AI, LLMs, or automation technologies
- Understanding of dealership workflows across sales and service
- Prior experience selling AI or automation-driven products
