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OneStream is seeking an experienced Account Director to manage and grow customer relationships within the Middle East territory, based in Dubai. This is a strategic sales role focused on retention, expansion, and revenue growth within an existing customer base.
You will take full ownership of a designated sales territory, responsible for identifying and executing upsell and cross-sell opportunities, managing subscription renewals, and driving net revenue growth. Key responsibilities include:
• Proactively identify new sales opportunities within the existing customer base by understanding evolving needs and OneStream's value proposition
• Drive upselling and cross-selling of additional products and services
• Manage CRM knowledge transfer, sales pipeline, and proposal preparation
• Build and grow pipeline through direct prospecting and collaboration with Customer Success, Business Development, Marketing, and Alliances teams
• Serve as a strategic business partner to customers, providing consultative guidance aligned with their business objectives
• Articulate OneStream's value proposition through written, virtual, and in-person presentations using custom business cases and customer success stories
• Develop joint business cases that align customer objectives with OneStream solutions
• Achieve assigned sales targets and accurately forecast opportunities
• Assess prospect and customer needs through research, discovery sessions, and solution demonstrations
• Prepare proposals and SaaS agreements
• Identify opportunities for use case expansion within customer accounts
• Role model sales professionalism and mentor across sales teams as appropriate
OneStream is a SaaS platform providing the operating system for modern Finance, helping organizations move with greater speed, clarity, and confidence.
REQUIREMENTS:
• Minimum 5–10 years' experience as a sales manager, sales representative, or related role in B2B Enterprise account selling
• Proven track record hitting quota and retention targets
• Strong negotiation skills for renewals, upsells, cross-selling, and solution add-ons
• Proficiency in MS Office Suite and CRM systems (Salesforce preferred)
• Experience working in a consultative capacity with C-level customers on complex SaaS solutions
• Extensive customer service experience assessing needs and satisfaction
• Exceptional oral and written communication and presentation skills
• Experience demonstrating, promoting, and selling products/services
• Knowledge of marketing/sales strategy and tactics
• Knowledge of administration, business, and management principles
• Experience with analytical or project management tools
• Track record of exceeding revenue goals
• Fluent in English (required); fluent in Arabic (advantageous)
• Organized, detail-oriented, with ability to prioritize and respond quickly
• Willingness to travel
PREFERRED:
• University degree or college diploma in Sales, Business Administration, Marketing, or related field
• Prior sales experience in software industry, especially CPM/EPM
• Working knowledge of Accounting, Finance, and Corporate Performance Management
