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OneStream is seeking an experienced Account Director to manage and grow customer relationships across the Benelux territory. This role focuses on strategic account management of existing customers, driving subscription renewals, expansions, upsells, and cross-selling of OneStream's SaaS solutions for Corporate Performance Management (CPM) and Enterprise Performance Management (EPM).
You will take full ownership of your designated sales territory, developing comprehensive business plans to achieve and exceed assigned quota. Key responsibilities include proactively identifying new sales opportunities within the existing customer base, understanding evolving customer needs, and introducing additional products or services that align with those needs. You will serve as a strategic business partner to customers, providing consultative guidance that adds value to their business objectives while ensuring high retention and net revenue growth.
You will develop and present custom business cases that align customer objectives with OneStream's solutions, leveraging marketing assets and customer success stories. Internal collaboration is critical—you will work closely with Customer Success, Business Development, Marketing, and Alliances teams to grow your pipeline and ensure seamless knowledge transfer. You will accurately track and forecast sales opportunities in the CRM, prepare proposals and SaaS agreements, and identify opportunities for use case expansion within accounts.
The role includes mentoring and coaching responsibilities across sales teams, demonstrating sales professionalism and best practices. You will engage with C-level executives and customers on complex SaaS solutions, requiring strong negotiation skills for renewals, upsells, and solution add-ons.
**Requirements:**
- Minimum 5–10 years' experience in B2B sales, sales management, or related roles, specifically with Enterprise accounts
- Proven track record of hitting quota and retention targets
- Strong negotiation skills for renewals, upsells, cross-selling, and solution add-ons
- Proficiency in MS Office Suite and CRM systems (Salesforce preferred)
- Experience working in a consultative capacity with C-level customers on complex SaaS solutions
- Extensive customer service experience assessing and evaluating customer needs and satisfaction
- Exceptional oral and written communication and presentation skills
- Knowledge of marketing/sales strategy and tactics, administration, business, and management principles
- Experience with analytical or project management tools
- Fluent in Dutch and English (required)
- Willingness to travel
**Preferred:**
- University degree or college diploma in Sales, Business Administration, Marketing, or related field
- Prior sales experience in the software industry, especially CPM/EPM
- Working knowledge of Accounting, Finance, and Corporate Performance Management
