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OneStream is seeking an experienced Account Director to manage and grow customer relationships within a designated French territory. This role focuses on strategic account management of existing customers through subscription renewals, expansion opportunities, upsells, and cross-selling of additional SaaS solutions.
Key responsibilities include:
- Proactively identifying new sales opportunities within the existing customer base by understanding evolving needs and OneStream's value proposition
- Introducing additional products and services that meet customer needs, driving upsell and cross-sell revenue
- Managing CRM knowledge transfer, sales pipeline management, and proposal preparation
- Building self-sourced pipeline through direct prospecting and collaboration with Customer Success, Business Development, Marketing, and Alliances teams
- Serving as a strategic business partner to customers, providing consultative guidance aligned with their business objectives
- Articulating the OneStream value proposition through written, virtual, and in-person presentations using custom business cases and customer success stories
- Preparing joint business cases that align customer objectives with OneStream solutions
- Achieving assigned sales targets and quota through comprehensive business planning
- Accurately tracking and forecasting sales opportunities
- Assessing prospect and customer needs through research, discovery sessions, and solution demonstrations
- Preparing proposals and SaaS agreements to drive sales
- Identifying opportunities for use case expansion within customer accounts
- Role modeling sales professionalism and mentoring across sales teams
OneStream is a global SaaS company providing an operating system for modern Finance, helping organizations move with greater speed, clarity, and confidence. The company values bold thinking, authentic leadership, curiosity, and commitment to delivering results.
REQUIREMENTS:
- Minimum 5–10 years' experience as a sales manager, sales representative, or related role in B2B Enterprise account selling
- Proven track record of hitting quota and retention targets
- Strong negotiation skills related to renewals, upsells, cross-selling, and solution add-ons
- Proficiency in MS Office Suite and CRM systems (Salesforce preferred)
- Experience working in a consultative capacity with C-level customers on complex SaaS solutions
- Extensive customer service experience assessing customer needs and satisfaction
- Exceptional oral and written communication and presentation skills
- Experience demonstrating, promoting, and selling products/services
- Knowledge of marketing/sales strategy and tactics, administration, business, and management principles
- Experience with analytical or project management tools
- Extensive team environment experience
- Track record of exceeding revenue goals
- Fluent in French and English (required)
- Organized, detail-oriented, with ability to prioritize and respond quickly
- Willingness to travel
PREFERRED:
- University degree or college diploma in Sales, Business Administration, Marketing, or related field
- Prior sales experience in the software industry, especially CPM/EPM
- Working knowledge of Accounting, Finance, and Corporate Performance Management
