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Salary: CAD 160,000 - 200,000 / annual
Via is a transportation technology platform that powers modern public transit networks globally. The company partners with hundreds of cities and agencies to transform antiquated transit systems into smart, data-driven digital networks.
As Account Director, you will own a portfolio of complex, high-value partner relationships and serve as the primary point of contact for executive city and agency leadership. You'll act as a trusted strategic advisor, translating partner needs and community requirements into revenue opportunities and service outcomes.
Key responsibilities include:
- Owning a portfolio of strategic accounts and serving as the primary executive contact for city and agency leadership
- Acting as a trusted consultant to senior partners, identifying opportunities for service growth and revenue generation
- Building long-term relationships with partners and serving as a strategic peer to senior leadership
- Using service performance data to set strategic direction for each partnership, grounding decisions in evidence
- Leading complex, multi-year contract renewals and service expansions with high-stakes negotiations to drive year-on-year revenue growth
- Championing new products internally and advocating for partners to expand service scope
You will work within a collaborative Partner Success team passionate about improving public transit and creating real impact for communities.
REQUIREMENTS:
- 10+ years of relevant work experience in a client-facing role with a track record of owning and growing strategic accounts independently at senior levels
- Fluency in both French and English required for frequent client interaction
- Quantitatively inclined and data-savvy; ability to use complex data sets to drive strategic decisions and influence senior stakeholders
- Entrepreneurial relationship builder who brings clarity and confidence to complex, politically sensitive situations
- Self-starter who shapes how things are done and sets standards others aspire to
- Natural leader whose judgment, presence, and way of operating raises the quality of work and people around them
