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Northwood Space is a modern space infrastructure company building a global network of phased array ground stations to enable real-time, reliable communication for satellite missions in national security, global connectivity, and disaster response. The company designs, builds, and rapidly deploys scalable systems with a vertically integrated approach.
The Workplace Operations Manager will own day-to-day operations and long-term effectiveness of manufacturing and workplace facilities. This role ensures building systems, production spaces, and employee work areas are safe, reliable, and ready to support a growing team. Working closely with Production, Engineering, Supply Chain, and Workplace teams, the successful candidate will build practical processes for maintenance, vendor management, and space planning as products scale into full production.
Key responsibilities include:
- Managing facility operations across production lines, machine shop, inventory areas, and office space, resolving issues that could disrupt work
- Owning preventive maintenance and repairs for building systems, utilities, equipment infrastructure, cleaning, and grounds
- Partnering with Production and Engineering to plan facility work around manufacturing priorities and support changing equipment and space needs
- Developing scalable processes for work orders, inspections, access, emergency response, and facility records
- Managing contractors and service providers, including scopes of work, schedules, performance, contracts, and facilities budget
- Leading space planning and facility improvements that support employee growth, production capacity, and effective workplace experience
REQUIREMENTS:
Basic qualifications:
- 5+ years of experience in facilities management or operations, including responsibility for an industrial, manufacturing, or similarly complex site
- Experience managing building maintenance, service vendors, and facility projects from planning through completion
- Working knowledge of building systems and ability to assess issues, set priorities, and coordinate timely solutions
- Strong organizational and communication skills, with experience balancing urgent operational needs and longer-term improvements across teams
Preferred qualifications:
- Experience supporting a manufacturing organization through rapid growth or increased production volume
- Experience supporting production lines, machine shops, warehouses, or other equipment-intensive spaces
- Experience in aerospace, advanced manufacturing, or another fast-growing hardware environment
- Familiarity with facilities management software, preventive maintenance programs, and facility budgeting
Note: To conform to U.S. Government space technology export regulations (ITAR), candidates must be a U.S. citizen, lawful permanent resident, protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain required authorizations from the U.S. Department of State.
