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Mistral is seeking a Workplace Operations Manager to lead day-to-day operations at its Palo Alto headquarters (~11k sq ft in Downtown Palo Alto), serving as the North America HQ. You'll own the complete office experience, from facilities management to employee engagement and culture building.
Key responsibilities include:
• Daily Office Operations: conduct facility inspections, manage mail/packages, oversee food/beverage programs, and maintain building standards
• Vendor & Facilities Management: build and manage vendor relationships, coordinate maintenance and repairs, and establish evaluation cadences
• Employee Experience & Onboarding: coordinate new hire desk setup and equipment provisioning, manage swag programs, and serve as the first point of contact for employee workplace questions
• Event Programming & Culture: organize all-hands meetings, holiday parties, team offsites, and develop attendance/engagement strategies
• Regional Support: assist the Office Management Lead AMER/APAC with regional programs and initiatives, with growth potential into a strategic right-hand role
You'll report to the Office Management Lead AMER/APAC and work across a distributed global team spanning Europe, North America, Asia, and the Middle East.
Ideal candidates bring 4+ years of office management or workplace operations experience, ideally in startup or scale-up environments. You should be proficient with Google Workspace, Slack, Notion, and ticketing systems; experienced with access control and visitor management systems; and comfortable analyzing workplace/space utilization data using Excel, Tableau, or Power BI. Experience with office build-outs, relocations, or renovations is valued. Above all, you're service-oriented, proactive, organized, and bring a positive can-do attitude.
