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Salary: USD 85,000 - 120,000 / annual
Higgsfield AI, a rapidly scaling generative AI company, is opening a new San Francisco office and seeking a Workplace Experience Manager to launch and own its day-to-day operations. This is a hands-on, highly visible role for someone who excels at creating welcoming, functional work environments and proactively solving problems.
You will be the primary point of contact for employees, candidates, guests, vendors, and partners. Your responsibilities include launching and maintaining daily office operations—ensuring the space is organized, stocked, and guest-ready. You'll own the complete workplace experience across reception, conference rooms, kitchens, food and beverage, supplies, mail, and employee amenities.
Key responsibilities:
- Launch and manage daily operations for the new San Francisco office
- Serve as the face of the office for all stakeholders
- Manage workplace vendors including catering, janitorial, maintenance, building management, and office services
- Partner with People, Recruiting, IT, Security, and Facilities teams to create seamless new-hire and employee experiences
- Coordinate desks, office access, seating changes, furniture, shipments, repairs, and other workplace logistics
- Bring the office to life through team lunches, celebrations, events, all-hands meetings, and candidate visits
- Build scalable workplace processes and proactively address issues before they impact the team
- Support site safety, emergency readiness, and building-related compliance
The company is the fastest-scaling generative AI company in history, with $500M+ annual revenue run rate, 25M+ users worldwide, and partnerships with 390 Fortune 500 brands. You'll be joining a high-impact team at the frontier of AI-powered video creation and next-generation creative tools.
Requirements:
- 4+ years of experience in workplace experience, office management, hospitality, People Operations, facilities, or similar role
- Strong ownership and ability to independently run a fast-moving office
- Hospitality mindset with genuine excitement about creating exceptional employee and guest experiences
- Experience managing vendors, workplace programs, events, onboarding logistics, and office operations
- Excellent organization, judgment, communication, and attention to detail
- Comfort with ambiguity, changing priorities, and hands-on problem-solving
- Ability to work onsite in San Francisco (hybrid: minimum 3 days/week in office)
