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telli is an AI company building voice agents for B2C companies to handle customer conversations at scale. The company helps enterprises like Sky deploy thousands of AI agents to improve customer experience, and is positioned to lead a major new software category.
As Workplace & People Operations Manager, you will own the day-to-day operations of telli's Berlin office and drive the people and culture initiatives that enable the team to do its best work. This is a hands-on role that spans multiple operational domains.
Key responsibilities:
- Manage Berlin office operations: supplies, equipment, workspace organization, and productivity
- Design and execute culture initiatives that keep the team connected as the company grows
- Own the full employee lifecycle: onboarding (ensuring new hires have desk, hardware, and access ready on day one) through offboarding
- Build automations around workplace and people operations using AI and no-code tools (ordering, inventory, request management)
- Be flexible and jump in wherever help is needed; no two weeks are identical
The role requires someone who thrives in a fast-moving startup environment, takes real ownership, and understands that great operations enable great work. telli operates with a low-ego, AI-forward culture and values people who challenge themselves and stay humble.
Requirements:
- Several years of experience in workplace operations, office management, or people operations, ideally at a startup
- Hands-on approach; comfortable doing unglamorous work that enables everything else
- Highly organized, reliable, and detail-oriented
- Ability to build scalable processes rather than solving the same problem repeatedly
- Curious about tools and automation; quick learner
- Takes ownership and acts without needing detailed instructions
- Fluent in both English and German (written and spoken)
- Host mentality; genuinely enjoy creating great experiences for others
- Must be willing to work in-office in Berlin (not remote)
Not a fit if: you only want strategic work, multitasking stresses you out, you need full remote flexibility, or you prefer to observe rather than roll up your sleeves.
